Our contact centre is based at Hedworthfield Community Association in Jarrow. This venue is easily accessible by car and on-site parking is available. Please note the carpark often gets full in football season; at these times there is parking in surrounding residential areas. There are also local Metro and bus links.

Hedworthfield Community Association is an excellent facility with a café where parents can wait with good outdoor spaces as well as spacious well-furnished and equipped contact rooms. There is good disabled access everywhere and the glass in the windows is glazed in a way that prevents anyone being able to see inside so privacy can be maintained. Toilets are clean and well-maintained and there are special children’s toilets as well as baby-changing facilities.  If needed, we have separate entrances and exits that can be used as well as staggered arrival and departure times.

Click here to see a map for contact centre.